FEATURES
・Adjustable strap for all ages, allowing you to wear it as either a shoulder bag or a handbag.
・Water-repellent vegan leather, designed for lightweight durability and everyday functionality
・Magnetic closure for easy opening and closing
・One convenient front pocket for secure storage of small essentials
・Handcrafted in Japan
SPECIFICATION
-Dimensions: W140 × H200 × D115 mm
- Weight: 224g
- Material: Clarino / Premium Vegan Leather
- Made in Japan
DELIVERY & RETURNS
Orders are dispatched within 48 hours on business days and shipped directly from Japan.
Estimated delivery times:
- Hong Kong, Taiwan, Malaysia, Thailand :Approx. 1–3 days
- Singapore: Approx. 1–2 days
・Delivery times are estimated from the shipping date and may vary due to customs clearance, weather conditions, flight schedules, or carrier delays.
・Returns or exchanges for defective items are accepted only if the product is unused, in its original condition, and returned within 14 days of delivery.
・Depending on the destination country or region, customs clearance procedures may be required. In such cases, the shipping carrier will contact you by email, SMS, or phone. Please follow the instructions provided and complete the necessary procedures promptly.
PAYMENT
We currently accept credit card payments and PayPal.
-Credit Card (Visa, MasterCard and Amex)
-PayPal
CARE
We recommend the following care:
• Wipe with a soft, damp cloth to remove dust or dirt.
• For tougher stains, use a soft cloth dampened with a diluted mild detergent solution and wipe gently.
• Avoid harsh chemicals, solvents, or alcohol-based cleaners, as they may damage the material.
Adjustable strap length
How to attach the strap
How to attach the backpack straps
How to adjust the strap length
How to change the strap length
How to care
We use the review management tool “Judge.me Reviews” to manage reviews on this website.
From the perspective of protecting personal information, all reviewer names are displayed as “Anonymous” instead of their real names.
FAQS
Do you ship worldwide?
We currently ship to Taiwan, Hong Kong, Thailand, Malaysia, and Singapore.
Please note that we do not ship to P.O. Boxes.
We are working to expand shipping to additional regions. Follow us on Instagram for the latest updates.
Can you ship to my hotel in Japan?
We’re sorry, but we do not currently offer shipping within Japan, including deliveries to hotels.
Do I have to pay customs fee?
Customs duties and shipping fees vary depending on your destination.
Once you add your items to the cart and enter your shipping address at checkout, the total amount, including customs duties and shipping fees, will be displayed.
You will not be charged any additional fees upon delivery.
When will my order arrive?
Orders are processed Monday through Friday, excluding weekends and Japanese public holidays.
Orders are dispatched within 48 hours on business days and shipped directly from Japan.
Estimated delivery times:
- Hong Kong, Taiwan, Thailand, Malaysia:Approx. 1–3 days
- Singapore: Approx. :1-2days
Delivery times are estimated from the shipping date and may vary due to customs clearance, weather conditions, flight schedules, or carrier delays.
Are all Patam products available online?
Only selected colors and collections are available in online store.
To explore our full collection, we warmly invite you to visit our store.
Can I change or cancel my order?
We're sorry, but we do not accept order changes or cancellations once an order has been placed.
How do I attach or adjust the shoulder strap?
Instructions for attaching and adjusting the shoulder strap are available on the following page:
https://patambag.com/pages/howtouse-care