Privacy policy

Effective Date　June/25th/2026

This website and mobile sites are owned and operated by La Ponte Co., Ltd. We respect your privacy and understand that you have a right to know why we collect your personal information and what we do with it. This Privacy Policy applies to information that identifies you as a person (“Personal Information”) that we collect through our Website (as defined below) as well as information we may collect offline.

This policy describes the type of information we collect from you and/or that you may provide us when you visit and/or use this website and/or any of our mobile applications (individually or collectively, “Website”). “You/your/user(s)” means you as a user of our Website.

By accessing the Website, you acknowledge this Privacy Policy and agree to be bound by the terms hereof, the Terms of Use, and any other terms or policies we post on the Website. If there is anything you do not understand, please email any inquiry to info@patambag.com. If at any time you do not agree to this Privacy Policy, please do not use the Website or provide us with any Personal Information.

1. CATEGORIES OF INFORMATION WE COLLECT

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("Personal Information"). We will only collect Personal Information which is adequate and reasonably necessary in relation to the purposes described in this Privacy Policy. We collect this Personal Information from three primary sources: directly from you, automatically when you use our Website, and from third parties.

A. Categories of Personal Information Collected

Identifiers: Contact details (such as name, alias, postal address for shipping and billing, telephone number, email address), login and account information (such as unique user ID and password), Internet Protocol (IP) address, unique device identifiers, or other similar identifiers.
Personal and Commercial Information: Personal details (such as gender, hometown, date of birth), personal preferences (including your wish list and marketing preferences), records of products or services purchased, obtained, or considered, payment and other purchasing or consuming histories.
Internet or Network Activity: Browser characteristics, device characteristics, operating system, language preferences, the websites you visited before coming to our Website, and information regarding your interaction with our Website, or advertisements (including dates, times, and the pages you accessed).

B. Sources of Personal Information

Directly from You: We collect Personal Information directly from you when you sign up for our email list, place an order with us online, register for an account, participate in our promotions, or send us an email or other communication.
Automated Information (Cookies): We collect Internet or Network Activity automatically through cookies and similar technologies when you visit our Website. Most web browsers automatically accept cookies. If you do not wish to have cookies on your system, you can set your browser to refuse them. However, please note that not accepting cookies may make certain features of our Website unavailable or difficult to use.
Information We Obtain From Third Parties: We may obtain Personal Information from public sources or third parties for marketing and business purposes, provided they have acquired it in compliance with applicable laws and have the legal authority to provide it to us. Additionally, third parties may collect information via our Website through cookies or plug-ins to provide analytical information or targeted advertisements. We also use specific third-party service providers to power our operations, including:

Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

2. PURPOSES OF USE

We use the collected Personal Information for the following business and commercial purposes, or to the extent necessary to accomplish such purposes. If it becomes necessary to change the purposes of use, we will notify you or make a public announcement:

Order Fulfillment & Service Operation:

To provide and operate the Services, and fulfill the reason you provided the information. This includes processing your product orders, billing and payments, arranging shipping (including prizes and other giveaway items), handling repairs or replacements, and sending you order confirmations and status updates.

Account & Customer Support:

To create, maintain, customize, and administer your account with us, confirm the usage status of the Services, provide customer support, receive and respond to your questions or inquiries, and contact you as necessary.

Marketing & Personalization:

To personalize your Website experience by customizing advertisements, promotions, and content to match your preferences. To use for marketing purposes, select target customers for surveys, and provide information about campaigns, events, sales, new products, and updates (including sending email newsletters and direct mail) relating to products and services provided by us subject to your explicit consent where required by applicable law.

Service Improvement & Analytics:

To compile, analyze, and aggregate customer attributes to create statistical materials, and to plan, propose, implement, improve, or expand new and existing Services.

Security & Fraud Prevention:

To help maintain the safety, security, and integrity of our Website, databases, and other technology assets. This includes detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and responding to acts that violate our terms of use or other rules regarding the Services.

Legal Compliance:

To comply with applicable legal or regulatory obligations, including notifying you of changes to our terms of use or this Privacy Policy.

Specific Service Purposes:

In addition to the purposes set forth above, we may establish purposes of use specific to an individual Service. In such case, we will, to the extent practicable, specify such purposes and publish them in advance on the relevant Website or service screen.

3. INFORMATION SHARING AND DISCLOSURE

We are committed to maintaining your trust and do not sell your Personal Information to any third parties. We will not provide your Personal Information to third parties without your consent, except as set forth in this Privacy Policy or as permitted by applicable law.

Service Providers (Outsourcing)

We may outsource the handling of Personal Information, in whole or in part, to third-party service providers (such as Shopify, and shipping carriers) to help us operate our Website and bring you our products and services. For example, we may share your information to:

Manage a database of customer information and host our Website
Provide payment processing, order fulfillment, and delivery services
Assist with direct marketing, data analysis, and fraud prevention

When outsourcing, we contractually prohibit these service providers from retaining, using, or disclosing your Personal Information for any purpose other than performing the specified services, and we establish a framework to ensure that information is properly managed.

Legal and Safety Reasons

We may disclose your Personal Information without prior consent in the following cases:

Where based on the APPI or other applicable laws and regulations.
Where necessary to protect a person’s life, body, or property, and it is difficult to obtain your consent.
Where cooperation is necessary for a government organization or local public entity to perform statutory duties.
Where you violate our Terms of Use and disclosure is necessary to protect our rights, property, or Services.

Business Transfers

If we go through a business transition, such as a merger, company split, business transfer, acquisition by another company, or a sale of our assets, your Personal Information may be transferred as part of that succession.

4. CROSS-BORDER DATA TRANSFERS

To provide our products and services globally, we utilize cloud-based platforms including Shopify. As a result, your Personal Information may be transferred to, stored, and processed in jurisdictions outside of your country of residence, including but not limited to the United States, Canada, and Japan. These jurisdictions may have data protection laws that differ from those of your home country. By explicitly agreeing to this Privacy Policy at the time of account creation or checkout, you consent to such cross-border transfers.

5. DISCLOSURE FOR LEGAL PURPOSES

You hereby authorize us to disclose any of your Personal Information pursuant to judicial and administrative proceedings and to law enforcement or government agencies if we are legally required to do so. You also authorize us to disclose Personal Information if we believe the disclosure is necessary or appropriate in the event of an investigation of improper or illegal conduct in connection with the Website, such as fraud, misrepresentation, intellectual property infringement, or other activity that may put us at risk for liability.

6. DE-IDENTIFIED, ANONYMIZED, OR AGGREGATE DATA

We may use Personal Information to generate and use de-identified, anonymized, or aggregate data for various purposes (“De-Identified Data”). De-Identified Data cannot reasonably be used to identify you. We will maintain and use De-Identified Data only in de-identified, anonymous, or aggregate form and will not attempt to re-identify such data, except as permitted by applicable law.

7. TARGETED ADVERTISING AND REMARKETING

You may see advertisements for our products/services on other websites and mobile applications because we work with third party advertisers to engage in remarketing and retargeting activities. Through our relationships with these advertisers, we can target messaging to our users by interest-based, demographic, contextual, and other means. These third party advertisers track your online activities over time and across websites and mobile applications by collecting information through automated means, including through the use of third-party cookies, web server logs, and web beacons. They use this information to show you advertisements that may be tailored to your individual interests. The information our advertising partners may collect includes data about your visits to websites and mobile applications that participate in the relevant advertising networks, such as the pages or advertisements you view and the actions you take on the websites or apps. This data collection takes place both on our Website and on third-party websites and mobile applications that participate in the advertising networks. This process also helps us track the effectiveness of our marketing efforts.

8. OTHER WEBSITES

Our Website may contain links or references to websites operated by third parties, or you may have come to our Website using a link found in another website. This does not mean that we endorse these websites or the goods or services they provide. We do not make any representations or warranties about any website that may be linked to the Website. Such other websites are independent from us, and we have no control over, or responsibility for, their information, products or activities. Our privacy practices may differ from those of these other websites. If you provide Personal Information at one of these third party websites, you are subject to the privacy policy of the operator of that website, not our Privacy Policy. Please make sure you understand the other website's privacy policy before providing such website with any Personal Information.

If you use a third-party website or application to access our Website or your account on our Website, your activities on such third-party sites or apps are governed by the privacy practices of those sites or apps. The privacy policies of other sites and apps may differ significantly from ours, and we have no control over the operation of those sites or apps or the manner in which the collect, store, or process data.

9. CHILDREN'S PRIVACY AND AGE REQUIREMENTS

Our Website is not directed to children under the age of 13. We do not knowingly collect, use, or disclose Personal Information from anyone under 13 years of age. If we become aware that we have unknowingly collected Personal Information from a child under the age of 13, we will make reasonable efforts to delete such information from our records immediately.

Furthermore, you must be at least 18 years of age (or the age of legal majority in your jurisdiction of residence) to register for an account or make a purchase on our Website. If you are between the ages of 13 and 17, you may only use our Website, register for an account, or provide Personal Information with the explicit involvement and consent of a parent or legal guardian.

10．SECURITY

We strive to keep your Personal Information private and safe. We implement commercially reasonable physical, technical, and administrative security measures designed to protect your Personal Information. These steps include limiting the number of people who have physical access to database servers, as well as employing electronic security systems and password protections that guard against unauthorized access.

Unfortunately, despite our best efforts, no method of transmission over the Internet or electronic storage can be guaranteed to be 100% secure. Any transmission of Personal Information is at your own risk.

To the fullest extent permitted by applicable law, we cannot guarantee absolute security and shall not be liable for any unauthorized access, data breaches, or loss of privacy arising from causes or events beyond our reasonable control. This includes, without limitation, your own act or omission, corruption of storage media, defects in third-party data security products or services, power failures, natural phenomena, hacking, sabotage, or terrorism, and we are not responsible for the unauthorized circumvention of any privacy settings or security measures contained on the Website.

11. YOUR PRIVACY RIGHTS

Depending on your jurisdiction, you may have specific rights regarding your Personal Information under applicable data protection laws. These rights may include:

Right to Know / Access:

The right to request disclosure of the Personal Information we hold about you. Pursuant to the APPI, we may charge a reasonable fee for such disclosure in accordance with our established procedures.

Right to Correct:

The right to request correction of inaccuracies in your Personal Information.

Right to Delete / Erase:

The right to request that we delete your Personal Information, unless we have a legal obligation or legitimate business need to maintain such information.

Right to Suspend Use:

The right to request suspension of use of your Personal Information on the grounds that it is handled beyond the scope of the publicly announced purposes of use, or that it was collected by wrongful means.

Right to Data Portability:

The right to obtain a copy of your Personal Information in a format that allows you to transmit the data to another company.

Right to Opt-Out:
The right to opt-out of the processing of your Personal Information for purposes of targeted advertising.

Non-Discrimination:

We will not discriminate against you for exercising any of your privacy rights.

How to Exercise Your Rights and Verification Process:

To exercise these rights, please contact us using the information provided in Section 16. When you make a request, we must confirm that the request is made by you. We may ask you to provide specific information (such as your name, contact details, details of the request, and identification materials) to verify your identity.

Exceptions:

Please note that we may conduct a necessary investigation and be unable to comply with your request in any of the following cases. In such case, we will notify you and explain the reason:

Where there is a risk of harming the life, body, property, or other rights or interests of you or a third party;
Where there is a risk of significantly hindering the proper operation of our business;
Where compliance would violate applicable laws or regulations; or
Where we cannot reasonably verify your identity.

12．Cookies, IP Address Information, Device Identifiers, etc.

With respect to cookies, IP address information, device identifiers and similar information (collectively, “Cookies and its related Information”), such information alone does not identify a specific individual. However, if Cookies and its related Information is used together with Personal Information and thereby enables identification of a specific individual, the Company will treat such Cookies and its related Information as Personal Information.

You may refuse cookies by changing your browser settings. However, if you refuse cookies, you may not be able to use certain functions of the Services.

13. YOUR CHOICES AND OPTING OUT

There are ways by which you can control how your Personal Information is used.

Tracking and Cookies:

You can set your browser to refuse some or all cookies or to alert you when cookies are being sent. The “Help” function on most browsers contains instructions on how to set your browser to notify you before accepting cookies, or to disable them entirely. If you opt out of cookies, you may not be able to take advantage of various features of the Website that are available to other users. If you use more than one browser, you will need to change each browser’s settings to refuse cookies.

Promotional Offers (Emails):

If you do not wish to receive our promotional emails, you may opt-out by checking the relevant box when we collect your information, or clicking the “unsubscribe” link found in our emails. Please allow up to ten (10) business days for changes to take effect. Opting out of promotional emails will not affect your receipt of service-related communications, such as order confirmations, delivery status updates, or notices regarding a data breach or legal obligations.

Behavioral Targeting Advertising:

We may use behavioral targeting advertising services to appropriately deliver advertisements to you across the Internet. If you do not want us to use your Personal Information to deliver targeted advertisements, you can opt-out by using industry-standard tools.

Additionally, you may access the following opt-out pages of the specific third-party services we use and follow their instructions:

Google LLC (Google Analytics / Google Marketing Platform)

Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout

Meta Platforms, Inc. (Facebook / Instagram)

Facebook Cookie Policy: https://www.facebook.com/policies/cookies/

Instagram Privacy Policy: https://privacycenter.instagram.com/policy

X Corp.

CRITEO K.K.

Google Analytics:

We use Google Analytics to understand how you interact with our Website, improve our Services, and create statistical data. Google Analytics uses cookies to collect behavioral history (such as IP address, accessed URLs, and duration of visits). This data is transmitted to and stored by Google in the US.

To opt out of Google Analytics, you may download and install the Google Analytics Opt-out Browser Add-on available at: https://tools.google.com/dlpage/gaoptout.

For more information on how Google uses this data, please visit

https://www.google.com/policies/privacy/partners/.

Important Notice Regarding Third-Party Opt-Outs:

If you opt-out of targeted advertising, we may still collect some data for operational purposes (such as fraud prevention), but it will not be used for targeted ads. Other ad companies’ opt-outs may function differently, and we have no control over the practices of any third-parties. Such services are independent from us, and we are not responsible for their performance or your failure to successfully opt-out using their tools.

14. CONFIDENTIAL INFORMATION

We do not want you to send to us any confidential or proprietary information through email or otherwise. Any information, materials, suggestions, ideas or comments sent to us will be considered non-confidential, and by submitting the same to us, you are giving us the absolute right to use, modify, reproduce, transmit, display and distribute the information for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless we first obtain your permission.

15. CHANGES TO THIS PRIVACY POLICY

We reserve the right to amend this Privacy Policy at our discretion and at any time. When we make material changes, we will notify you reasonably in advance (e.g., at least 30 days prior to the effective date) by email or through a notice on our Website homepage. We will also require your explicit consent to the updated policy where required by applicable law.

16. CONTACT

If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your information, or your rights, please do not hesitate to contact us at:

Email: info@patambag.com

Mailing Address : 1-2-25, Kitashinmachi, Toyama-shi, Toyama, 930-0023, Japan