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Do you offer online sales with domestic and international shipping?
At the moment, we do not offer online sales or shipping within Japan or overseas.
When we begin offering online sales or additional services in the future,we will share updates on our official website and Instagram, so please stay tuned.
Do you have flagship stores in Japan or overseas?
Patam currently has only one store in Japan, located in Asakusa, Tokyo.
For any future store openings, we will share updates on our official website and Instagram. Please stay tuned.
Do you offer tax-free purchases at your Asakusa store?
Tax-free purchases are available.
Please present your passport at the time of purchase.
Is it possible to make a reservation or hold an item in advance?
No item holds available.
From April 2, 2026, our store entry system will change.
Only customers with an advance online reservation can enter and purchase (limit: 1 item per person).
Book an Appointment
Are any colors sold out?
As our stock changes daily, we are unable to provide a definite answer.
Please visit our store to check availability.
What is the weight and size of the product?
The weight is as follows:
Main body: 224.5 g / Strap: 34.5 g / Backpack strap: 57.5 g
The dimensions are:
W 140 mm × H 200 mm × D 115 mm
Can adults use the Backpack Straps?
The Backpack Straps are designed for children ages 1–4.
They are not suitable for adult use.